Services
| Dictate Your Terms |
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Need fast turnaround? We can customize our services to routinely deliver records in as little as four hours. What's more, we adapt to your systems - not the other way around. There's no need to synch your electronic medical records system with a third-party transcription system. MTS transcriptionists can type the draft notes directly into your records system.
The MTS DifferenceMTS has been in business for more than 20 years because our customers appreciate the MTS Difference. What makes MTS unique among transcription service providers? Highly Skilled American TranscriptionistsMedical transcription is not a place for on-the-job training. That's why MTS carefully selects transcriptionists with industry experience and superior training. Many have graduated from our own 10-month training and internship program. Some specialize in complex fields like radiology and pathology. All of our transcriptionists are Americans. This means they can more accurately transcribe American English - with all its idiosyncrasies, colloquialisms and accents. At MTS, we don't outsource our jobs to other countries, because language barriers can reduce transcription accuracy. 24-Hour AvailabilityPatient care, especially in acute-care facilities, doesn't stop at 5 p.m. when the other guys have left for the day. Whenever you need transcription services, MTS has transcriptionists standing by - 24 x 7 x 365. Fast TurnaroundWe'll have your records back to you, without fail, within 24 hours. Usually sooner. And for specialties like radiology and pathology, turnaround is even faster. Quality AssuranceWhenever dictation notes are unclear or unintelligible, experienced QA specialists work with the client to fill in the blanks and complete the transcripts. What's more, our QA specialists select concurrent random samples of transcription to monitor them for accuracy and quality - using grading guidelines developed by the Association for Healthcare Documentation Integrity (AHDI). Fair Pricing StructureMTS bills its services by the dictated minute. Other transcription providers bill by the transcribed line or by a certain number of typed characters - measures which are not always well defined. We think that per-minute billing is a fair, clear pricing structure that lets our clients know up front exactly how they'll be charged Customer DedicationTo some of the giant transcription services, your account might be insignificant in the big scheme of things. At MTS, we're still small enough to provide dedicated customer care and follow-up to all of our clients, from hospital systems to private practices. We strive to be not just a outsourcer, but an extension of your back office operations or HIM department. Just ask our customers, many of them who have been with us for years. At Your Service - In Any EnvironmentWhether you need transcription services for a hospital, a clinic or private practice or any other environment, MTS can help. |