MTS transcriptionists and managers are trained in HIPAA (Health Insurance Portability and Accountability Act) requirements for patient record privacy and confidentiality. MTS processes and services are HIPAA-compliant.

Mary Lou Tunnicliffe, Founder. Trained in medical transcription at a hospital in Northern Michigan, Tunnicliffe has experienced every aspect of healthcare documentation. She maintains close contact with long-time clients and even fills in as a transcriptionist from time to time. 

Loren Tunnicliffe, President, CEO, and Privacy Officer. Loren learned the family business as a part-time transcriptionist in high school. After graduating from the University of Texas Arlington with a degree in mathematics, he joined the company to manage day-to-day operations as well as business development.

Christy Cole, RHIA, Project Manager and Director of TxMTI. Christy coordinates both internal and external projects for the growth and development of MTS of Texas. She is the director and primary instructor for Texas Medical Transcription Institute (TxMTI), the MTS training program. Christy received a Bachelor's in health information management from Texas State University and has worked as an assistant HIM director at an East Texas hospital.

More than 20 years ago, Mary Lou Tunnicliffe was working as a contract medical transcriptionist at a hospital in Austin, Texas. With a family to raise, she wanted more control over her schedule along with work-at-home flexibility.

So, Mary Lou started her own transcription business, Medical Transcription Service, and began hiring transcriptionists as word of mouth caused business to flourish.

Today, MTS is still a family-owned business. But with more than 130 transcriptionists, and some leading hospital systems, clinics, and private practices as clients, MTS is becoming a force in the medical-transcription industry. MTS is one of the first medical transcription service companies to offer its own training and internship program.